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Privacy Policy

Risecap Ltd is an independent funding partner that helps UK businesses secure commercial finance. We are not a lender — we act on your behalf to match your funding needs with suitable lenders from our network. Company registration: 11203916 (England and Wales). Registered address: 344-354 Gray's Inn Road, London, WC1X 8BP. ICO registration: ZA553906. Contact: hello@risecap.co.uk. Last updated: 27 March 2026.

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We collect identity and contact data (name, date of birth, address, email, phone, proof of identity and address), financial data (bank statements, filed accounts, management accounts, tax returns, credit history, existing debts, revenue and cash flow data), business data (company name, registration number, trading history, directors, sector, turnover), and technical data (IP address, browser type, cookies) when you use our website.

Is Risecap a lender?

We process your data under UK GDPR on the following bases: Contractual necessity (Article 6(1)(b)) for assessing your funding application and sharing information with potential lenders. Legal obligation (Article 6(1)(c)) for credit checks, identity verification, and anti-money laundering compliance. Legitimate interests (Article 6(1)(f)) for AI-assisted document analysis to improve accuracy and speed. Consent (Article 6(1)(a)) for marketing communications, only with your explicit opt-in.

What information do we collect?

We use artificial intelligence technology to assist in the analysis of financial documents you provide. This includes automated data extraction from bank statements and accounts, financial ratio calculation, credit assessment scoring, and document completeness checking. AI is used as a tool to assist our human analysts, not to make final decisions. No fully automated decisions are made about your funding application. A qualified human analyst reviews every case. Your data is not used to train AI models. Data is retained by the AI provider for a maximum of 30 days, then permanently deleted.

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We will retain and process your personal information based on our ‘Terms of Business’ contract with you, our statutory and legal obligations, our regulatory requirements and our legitimate business interests.

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How is the information collected?

We collect information through direct interaction (forms, emails, phone calls, video calls, meetings), third-party sources (Companies House, credit reference agencies, your accountant or solicitor), automated technology (cookies and analytics on our website), and our technology platform when you upload documents to our secure client portal.

How is the information used?

We share your personal data with lenders we have identified as suitable matches, technology providers including our platform provider, AI processing provider (Anthropic), CRM system and email services, credit reference agencies, Companies House, your professional advisers where instructed, and regulatory bodies where required by law. We never sell your personal data to third parties. Some of our technology providers are based in the United States. Where your data is transferred outside the UK, we ensure appropriate safeguards including UK adequacy decisions, Standard Contractual Clauses, and Data Processing Agreements.

Who will your information be shared with?

To arrange a mortgage, loan or other plan or service we will need to share your personal data with relevant third parties. These third parties include mortgage lenders, product providers, surveyors, solicitors and other parties that relate to your application.

Marketing

We will seek your explicit consent for marketing communications. You will not be automatically opted in. We will not provide your personal data to any unconnected third party for marketing. Marketing may include emails, telephone calls, social media and postal marketing. You may update your preferences or withdraw consent at any time.

Access

Under UK GDPR you have the right to: access your personal data (Article 15), rectify inaccurate or incomplete data (Article 16), request erasure subject to legal retention requirements (Article 17), restrict how we use your data (Article 18), receive your data in a portable format (Article 20), object to processing based on legitimate interests (Article 21), request human review of any AI-assisted analysis and not be subject to solely automated decision-making (Article 22), and withdraw consent at any time. To exercise any of these rights, contact us at hello@risecap.co.uk. We will respond within one month.

Complaints Policy

Data retention: Successful applications kept 6 years, unsuccessful 2 years, identity documents 5 years, marketing consent until withdrawn, analytics 26 months, AI logs 30 days then deleted. Complaints: contact complaints@risecap.co.uk first, then escalate to ICO at www.ico.org.uk or 0303 123 1113.

Still have questions?

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Contact
Risecap logo in deep purple, representing a business funding service provider focused on personalized financial solutions.
Contact:
hello@risecap.co.uk
0203 089 7919
Address:
344-354 Gray's Inn Road, London, WC1X 8BP
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Award from SME news
Shortlisted award badge for Cashflow Finance Broker of the Year 2025 by NACFB, highlighting Risecap's excellence in business funding solutions.
Risecap Ltd (Company no. 11203916) Data Protection Number ZA553906. The registered address is 344-354 Gray's Inn Road, London, WC1X 8BP. Risecap is a funding consultancy and not a lender.
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We will receive commission from lenders. Different lenders pay different amounts depending on different commission models. For transparency we work with the following commission models: fixed fee, fixed rate of commission, percentage of the amount you borrow. In some circumstances, we do not receive any commission or fee from the lender, we will detail the commission or fee scenario throughout your customer journey
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